Privacy Policy
CUDO Compute is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how CUDO Compute collects, uses, stores, and protects personal data when you visit our website, engage with us commercially, or use our services.
This Policy applies to CUDO Compute websites, customer platforms, products, services, events, and related communications.
Last updated: 21 April 2026
Who We Are
CUDO Compute provides infrastructure services for AI, high performance computing, and enterprise workloads.
For the purposes of applicable data protection law, the relevant CUDO Compute entity acting as controller of your personal data will depend on the service or interaction involved.
For privacy queries, please use the contact details listed on our website.
Personal Data We Collect
Depending on how you interact with us, we may collect:
Information you provide directly
- Name
- Job title
- Company name
- Business email address
- Telephone number
- Billing and payment details
- Account credentials
- Enquiry details
- Contracting information
- Support requests and communications
Information collected automatically
- IP address
- Browser type and device information
- Usage analytics
- Pages visited and interactions on our website
- Cookie and tracking preferences
- Log and diagnostic data
Information from third parties
We may receive information from:
- CRM and marketing platforms
- Event and webinar partners
- Public business sources
- Payment providers
- Fraud prevention or compliance providers
- Referral or channel partners
How We Use Personal Data
We may use personal data to:
- Provide and administer services
- Manage accounts and customer relationships
- Respond to enquiries and support requests
- Process payments and invoices
- Deliver contracted services
- Improve platform performance and security
- Communicate product updates and service notices
- Send relevant marketing communications where permitted
- Meet legal, regulatory, tax, and compliance obligations
- Prevent fraud, abuse, or misuse of services
- Protect our rights, systems, customers, and partners
Legal Bases for Processing
Where required by law, we process personal data under one or more of the following legal bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
- Consent, where required
Sharing Personal Data
We may share personal data with:
- Group companies and affiliates
- Infrastructure, hosting, and technology providers
- Payment processors
- Professional advisers
- Sales or channel partners involved in delivering services
- Regulators, law enforcement, or competent authorities where required
- Potential investors or acquirers as part of corporate transactions, subject to confidentiality safeguards
We do not sell personal data.
International Transfers
Where personal data is transferred internationally, we use appropriate safeguards as required by applicable law.
Security
We use technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration.
No internet transmission or storage system can be guaranteed fully secure.
Data Retention
We retain personal data only for as long as necessary for:
- Service delivery
- Contractual obligations
- Legal and regulatory requirements
- Dispute resolution
- Security and fraud prevention
- Legitimate business record keeping
Your Rights
Depending on your location and applicable law, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent where processing relies on consent
- Request portability of certain data
- Lodge a complaint with a supervisory authority
Cookies and Analytics
We may use cookies and similar technologies to operate the website, improve performance, understand usage, and support marketing activities. You can manage cookie preferences through our cookie banner or browser settings where available.
Marketing Communications
You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us.
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Contact Us
For privacy related requests or questions, please use the contact details listed on the CUDO Compute website.